Privacy Policy

Who this policy covers

This policy explains how KY House Buyers, operated by Lavell Jackson, a licensed Kentucky real estate broker with RE/MAX Five Star Properties, handles information collected through kyhousebuyers.com and related phone, text, and email communications.

Information collected

When you submit a property inquiry, we collect the information you provide, including the property address, city, state, ZIP code, your first and last name, phone number, optional email address, and any notes you share.

We also automatically receive limited technical information from your device and browser, such as your IP address, browser type, the pages you view, and the page or advertisement that referred you.

Records of your consent

When you submit the form, we record which consent boxes you checked, the date and time of the submission, and the page you submitted from. We keep that record so we can show what you agreed to, including whether you agreed to receive calls or text messages.

How information is used

Your information is used to review your request, contact you about the property, prepare and discuss offers and selling options, keep business and transaction records, meet legal and regulatory obligations, prevent fraud and abuse of the form, and measure how our advertising performs.

Calls and text messages

If you check the optional consent box, you agree that Lavell Jackson may call or text you about your request at the number you provide. Message and data rates may apply, and message frequency may vary. Consent is not required to sell your house. You may opt out of text messages at any time by replying STOP, and you may ask by phone or email to stop calls.

Who we share information with

We do not sell your personal information for money. We share it only as described here:

• Service providers who operate the site and our business on our behalf, including our website and database hosting provider, our customer relationship management system (BoldTrail/kvCORE), and email and messaging providers.
• Analytics and advertising providers that help us understand site traffic and measure ad performance. This can include information about the ad or search that brought you to the site, and identifiers set by cookies or similar technologies.
• Professionals involved in a transaction you ask us to pursue, such as title companies, closing attorneys, lenders, and inspectors.
• Others when required by law, court order, or to protect legal rights, and to a successor if the business is transferred.

Cookies, analytics, and advertising

This site may use cookies and similar technologies for basic operation, analytics, and advertising measurement, including data about clicks on our ads. You can control cookies through your browser settings. Blocking cookies may affect how parts of the site work.

Your choices and rights

You may ask us to see the personal information we hold about you, correct it, or delete it. You may also ask us to stop contacting you. Contact us using the details below and we will respond within a reasonable time. We may keep information we are required to keep for legal, tax, or transaction record purposes.

Security and retention

Reasonable safeguards are used to protect submitted information, though no method of transmission or storage is completely secure. Records are kept only as long as reasonably needed for the purposes described above and for applicable legal and business obligations.

Children

This site is intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy. When we do, we will change the "Last updated" date at the top of this page.

Contact

For privacy questions or requests, contact Lavell Jackson at (270) 312-1369 or lavell.kyrealtor@gmail.com. See also our Terms of Use and Disclosures.